Something Bookish is a part of the Pucker Pout Prose Publishing Fam
Shipping & Returns PPP Policy
Return Window: We accept returns up to 15 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
Return Process: To initiate a return, please contact us at [your contact information]. Provide your order number and reason for return. We will provide you with a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Refunds: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to the specified address.
Exceptions / Non-Returnable Items: Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.
Damages and Issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Contact Information: For any questions or concerns regarding our shipping and return policy,
Return & Exchange Policy Books & Boxes
Processing and Delivery Times: All book and book box orders are processed for shipment within 7 business days. Delivery times may vary based on the shipping method selected at checkout and the final destination. Please note that orders are not shipped or processed on weekends or public holidays.
Shipping Confirmation: Once your order is on its way, you will receive a shipping confirmation email with a tracking number, allowing you to monitor your package’s journey. Please note that tracking information may take up to 24 hours to update after dispatch.
Lost or Stolen Packages: While we strive to ensure the safe delivery of your order, [Your Company Name] cannot be held responsible for lost or stolen packages once they have been confirmed delivered by the shipping carrier. In such unfortunate events, we will assist you in the best way we can by initiating an investigation with the carrier to try and locate your package. Should the package be declared lost by the carrier, we will refund your purchase.
Return Policy for Books and Book Boxes
All Sales Are Final: We take pride in curating our books and book boxes to ensure they meet your expectations. Due to the nature of our products, all sales are considered final. We do not accept returns or exchanges. This policy helps us to maintain the quality and integrity of our products and services.
Damaged Items: In the rare event that you receive a damaged item, please contact us within five days of receiving your order. Please provide details of the damage and attach photographic evidence. Upon review, we will work with you to rectify the issue, which may include replacing the damaged item or refunding your purchase, depending on your preference and item availability.
Customer Satisfaction: Although all sales are final, your satisfaction is our priority. If you are not completely satisfied with your purchase for any reason, please reach out to us. We will do our best to address your concerns and find a satisfactory resolution.
Contact Information
For any inquiries regarding your order, shipping, or our return policy, please do not hesitate to contact us at [your contact information]. Our customer service team is here to assist you and ensure your shopping experience with us is pleasant and satisfying.
Apparel Policy Shipping & Returns